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Office Administrator/Front Desk Coordinator

Encharter Insurance, an Insuramatch Company, is based in Amherst, Massachusetts with an office in Lexington. We are a large, growing independent insurance agency with national capabilities. With access to a vast array of premier insurance companies, we are committed to matching our customers with the best product and price in the market. Encharter Insurance is a wholly owned subsidiary of Plymouth Rock Assurance Company based in Boston, Massachusetts.
To support our expanding operations, we seek highly motivated, enthusiastic, self-reliant and professional individuals to join our team. We offer a competitive salary, an incentive plan, a 401K plan and a complete package of benefits. We have a positive, supportive work environment that rewards and recognizes achievement and development.
Essential Duties and Responsibilities:
Welcome walk-in clients with enthusiasm
Answer and Direct telephone calls
Process payments; cash and new business
Data Entry
Claim entry, CNP/Reinstatements; 2A's (standard response - Form Letter, Esale Documentation, prepare Registry work)
Sort, scan and distribute daily mail
Balance and post cash payments
Assist Accounting Dept. with commission statements
Manage and distribute incoming fax/emails
Organize office meetings and functions
Oversee office and manage office purchasing (office supplies, business cards)
Open and Close the office
Oversee general office tasks
Deliver Mail to P.O. each afternoon

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